Personalized Reliable Support

On-Call Computer Support
Over 30 years experience flexibly supporting people in home, work, and academic environments. Trustworthy, confidential help with computers, desktop, laptop, iPad/iPhone, software, networking, and peripherals.
 
I'm happy to support clients remotely and on-site among the San Juan Islands and beyond.
  • Setup
    • Computer/device setup and troubleshooting
    • Software setup and troubleshooting/support
    • Network/WiFi recommendations and setup
    • Secure hardware and software inventory with supporting manuals
  • Personalized Approach
    • Security review and recommendations
    • Efficiency tips & tricks
    • Personalized cheat-sheet development
    • Personalized paper-less workflow development
    • Video Meeting Boost—Look and sound your best
    • Convert your computer system from Windows to Mac
  • On-call (generally within 2 hrs during regular hours) or by Appointment
Printer Support
“David, working remotely, was able to untangle the virtual PC and software that I put in my iMac which had diminished internet speed and crashed my scanner. And his hardware recommendations will reduce clutter in what has been a compressed worksite. Working from home, the new normal, is now pleasant and effective, which makes for happy clients for my practice.”
—John D Wickham

Rates

  • On-Call Support @ $75/hr (calc. every 6 minutes, $10 minimum); regular hours are Mon.–Fri. 9 AM–5 PM Pacific
  • $25 cancellation fee for missed appointments
  • No travel charge on San Juan Island
  • Travel off SJI billed @ $25/hr, plus ferry fees
After-hours Service
  • After Hours (Evenings, Weekends, & Holidays)
  • Service outside regular business hours billed @ $150/hr (calc. every 6 minutes, $50 minimum)
©2021—David F. W. Robison